Privacy policy

Last updated: July 2026

Rooted In NYC ("Rooted In NYC," "we," "us," or "our") is operated by Blossoms World, LLC. This Privacy Policy explains how we collect, use, and protect your information when you visit rooted-in-nyc.com (the "Site") or interact with our services, including our chat widget and SMS text messaging program.

1. Information we collect

• Contact information you provide through our chat widget or when you sign up — such as your name, email address, and phone number.
• Business information if you request to be listed in our directory (business name, category, neighborhood, description, website).
• Usage data such as pages visited, device and browser type, and general location, collected automatically through cookies and similar technologies.

2. How we use your information

• To provide, operate, and improve the Site and our community services.
• To respond to inquiries you submit through our chat widget.
• To send you updates, event notifications, and community information you have requested, including by SMS where you have opted in.
• To manage memberships, access tiers, and business directory listings.
• To comply with legal obligations.

3. SMS / text messaging

Rooted In NYC offers an SMS text messaging program. You may opt in to receive text messages from us by providing your mobile phone number and consent through our chat widget. By opting in, you agree to receive recurring automated marketing and informational text messages (such as event updates, community news, onboarding, and account notifications) at the mobile number you provide.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP or email [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use of your text messaging opt-in data and consent is excluded — this information will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We may share information with service providers who help us operate the Site and our services (for example, payment processors, email and SMS providers, and hosting providers), only to the extent necessary to perform those services, and where required by law. As stated above, text messaging originator opt-in data and consent are never shared with third parties for marketing purposes.

5. Cookies

We use cookies and similar technologies to operate the Site, remember preferences, and understand how the Site is used. You can control cookies through your browser settings.

6. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain communications. To exercise these rights, contact us at [email protected].

8. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact us

Blossoms World, LLC (d/b/a Rooted In NYC)
231 Norman Ave, Ste. 202, Brooklyn, NY 11222
Email: [email protected]
Phone: +1 (516) 727-7886